Uber’s Next Platform: Travel, AI, and the Future of Mobility | MovEng
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A long interview with Uber CEO Dara Khosrowshahi about product expansion, travel, AI, autonomous vehicles, and how Uber tries to turn customer behavior into new services.
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Last year it was around 10 billion in .
The fact that we are a allows us to grow faster than our competitors and be more profitable.
Now you've .
It's our where we show all of the cool stuff that we're building for you this year.
One of the most exciting things we'll come back to you at the end, but you had a with Expedia.
And when we saw this we're like, wow, we can actually this.
We need to understand what is and what we can productize.
Payment is taken care of and the experience is absolutely .
And and what we try to do is create these moment for our consumers.
We're trying to create .
We It's a little way for us to you the other services that we offer, but a pretty cool way to do it.
When we get calls, all of that can be summarized and can be put into what could be a that we look to build.
And then do you test them internally if it's like actually ?
And I don't know about you, but at hotels has suffered over the past 10 years.
Um so, this is , right?
So, that we can make your and room service kind of a Uber Eats room service, which is very, very cool.
So, both for hotels and , as well.
The focus for me has been with Uber One members.
What else can we offer these members to keep our membership growth really, really high and keep our really high as well.
So for me, it's , supply, supply, right?
So at Expedia uh obviously we're a consumer company, but what's most important is the of hotels that you've got, the pricing of hotels that you've got available.
I kind of was and this was an incredible brand.
But most of our competitors are .
Uh I learned so much uh from Barry Diller, but you know, one of the things that I learned from him is that I'm comfortable .
And so, you do have to be that and it requires you like not to manage a way that you might be taught.
Like I don't talk to them.
And so, approaching with this of what outcomes can be is really important in terms of driving our culture.
Now, it it's it went from very simple algorithms to deep learning algorithms and now obviously to much larger .
We're trying to go ground up and .
What do you think about this new trend of ?
So, we believe we have a with AVs.
So, AI is one of the biggest trends, but also are a big trend.
This uh the fears of are real, and the fact is no one knows what those outcomes are going to be.
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